There is nothing more exciting in a students life than starting university, the thrill of being in a new city, meeting new friends, and about embark on a new course is like nothing else. However, it is easy to get swept up in the excitement and forget about all the responsibilities. Students are required to pay their tuition fees, accommodation fees, living costs and travel costs, all while trying to not get lost on campus and meeting deadlines. To help you start university right and not get swept up in the chaos, here are all the people you may need to contact for help during your time at Coventry University…

For Help

Accommodation

Email: CULCaccommodation@coventry.ac.uk
Phone: 0207 247 3666

Childcare

Email: nursery.ss@coventry.ac.uk.
Phone: 024 7688 7305

Disability & Dyslexia

Email: disoff.ss@coventry.ac.uk
Phone: 024 7765 8029

Faith & Spirituality

Email: faith.ss@coventry.ac.uk
Phone: 024 7765 5296

Fees & Finance

Student Funding
Email: funding.ss@coventry.ac.uk
Phone: 02477 652040

SLC
Email: slc.reg@coventry.ac.uk 
Phone: 02477 659786

Health

Phone: 024 7659 2012

International Students

Email: studentsupport.io@coventry.ac.uk
Phone: 024 7765 2010

Student complaints & Academic appeals

Complaints
Email: complaints.reg@coventry.ac.uk
Phone: 075 5742 5801

Volunteering

Email: volunteering.su@coventry.ac.uk
Phone: 024 7765 5210

Wellbeing

Email: welfare.ss@coventry.ac.uk
Phone: 024 7765 8029

Accommodation

Deciding where you live, is the next most important decision after choosing your university and course, as where you live will determine your living environment and who your flatmates are. Most students decide between living in university-managed accommodation and private student accommodation, but some are lucky enough to already live close to the university and can commute from home.

Coventry University has a range of university-managed accommodation available, ranging in prices and distance to the main campus. Students can choose whether they want catered or self-catered accommodation, a 39, 43, or 50-week contract, an ensuite or shared bathroom. It’s best to look at all the accommodation individually to make sure you are making the best decision.

If you have any questions about the accommodation whilst you’re deciding or even after you move in, you can get in touch with the accommodation team by emailing CULCaccommodation@coventry.ac.uk or by calling them on 0207 247 3666.

Childcare

Coventry University has its own Nursery to look after children aged 3 months to 4 years old. The nursery is located between the campus and city centre and is open to children of staff, students, as well as the general public. The nursery is split into 3 different rooms, each of which accommodates a different age group. All nursery staff are qualified, and the nursery is regularly inspected by Ofsted.

The nursery has a waiting list for morning, afternoon, and all-day sessions. If you would like to put your child on the waiting list you can contact the nursery manager, Ruth Gandy, by calling 024 7688 7305 or by emailing them at nursery.ss@coventry.ac.uk.

Disability and Dyslexia

At Coventry University there are a team of disability advisors to provide advice and support to students right from the application stage until their graduation. The campus has a campus filled with great facilities and fully accessible buildings for all students, including those with physical and sensory disabilities.

If you have a disability or learning difficulty you should make an appointment to see a disability adviser and let them know. This is important as it means if students need adjustments made to their course or exam, the university will know to help them with this.

To get in touch with the disability team you can email them at disoff.ss@coventry.ac.uk or call them on 024 7765 8029.

Faith & Spirituality

There are a team of chaplains at Coventry University who offer confidential care and pastoral support to the staff and students at the university, regardless of their faith. The centre is located in the centre of the campus and has a multi-faith meeting room, chapel, Muslim prayer rooms, a lounge, a multi-faith library, and a kitchen. The centre also hosts events to help students meet are friends, more so during welcome week.

To get in touch with the spirituality and faith centre at Coventry University you can email them at faith.ss@coventry.ac.uk or call them on 024 7765 5296.

Fees and Finance

Students have a lot of financial responsibility, as they are expected to pay tuition fees, accommodation fees, living costs, travel costs, etc. This can all be very overwhelming and is a huge strain on a students bank account, which is why most students apply for a student loan.

Coventry University has a financial team within its student centre to offer support and advice to students on their finances. If you want to get in touch with the student funding department you can email them at funding.ss@coventry.ac.uk or call them on 02477 652040. To get in touch with the student loans department you can call them on 02477 659786 or email them at slc.reg@coventry.ac.uk.

Health

Coventry University has a Medical Centre, with a team of independent doctors and nurses. Students are encouraged to register with the medical centre or a local doctor when they begin their studies, rather than wait until they become sick. The centre is open Monday to Friday during term time, and students who are registered with the centre can also access all services at the main branch in Radford too.

To get in touch with the university medical centre you can call them on 024 7659 2012.

International Students

There are over 12,000 international students from over 130 countries at Coventry University. The International Student Support Team are available to help international students with any pre-arrival issues, visa, immigration, housing and post-study advice. The student support team are available to help international students with all areas of their life and not just their studies, such as settling into their new lives in Coventry.

To get in touch with the International Student Support Team you can call them on 024 7765 2010 or email them at studentsupport.io@coventry.ac.uk.

Student complaints

Coventry University understands that there may be times when students, staff, or even applicants and the general public want to raise a concern or make a complaint. The complaints team will handle all complaints sensitively and confidentially. The University will not accept complaints more than 3 months after an incident happened.

To get in touch with the student’s complaints team you can call them on 075 5742 5801 or email them at complaints.reg@coventry.ac.uk.

Volunteering

Coventry University offers it’s students all sorts of volunteering opportunities all year round. They also have an annual volunteering week to help get students into volunteering. If you have free time then volunteering is something you should definitely consider, as it will help you boost your cv whilst also allowing you to learn new skills, make new friends, all whilst helping the local community.

To get in touch with the volunteering team you can email them at volunteering.su@coventry.ac.uk or call them on 024 7765 5210.

Wellbeing

Students spend a lot of time focusing on their studies, which is great, but it is also important for students to look after themselves. This means looking after their physical and mental health, eating healthy, and making time for breaks and social life. The wellbeing team at Coventry University offer students all sorts of services to look after their wellbeing, including counselling, mental health services, bereavement, and any other factors that may be having a negative effect on their time at university.

To get in touch with the wellbeing team you can email them at welfare.ss@coventry.ac.uk or call them on 024 7765 8029.