getting help at the university of warwick

Getting help at The University of Warwick

Living in a new city away from home, making new friends, and starting a new course are just some of the reasons why starting university is the most exciting time for a student. But it can also be a stressful time. To help, here are all the useful contact details for getting help at The University of Warwick…


For Help:

Accommodation

Email: accommodation@warwick.ac.uk
Phone: 024 7652 3772

Childcare

Email: nurseryenquiries@warwick.ac.uk
Phone: 024 7652 3389

Disability & Dyslexia

Email: disability@warwick.ac.uk.

Faith & Spirituality

Email: chaplaincy@warwick.ac.uk
Phone: 02476 523 519

Fees & Finance

Email: studentfunding@warwick.ac.uk
Phone: 024 7615 0096

Health

Phone: 024 777 10998

International Students

Email: global.reception@warwick.ac.uk
Phone: 024 7652 3706

Student complaints & Academic appeals

Complaints
Email: complaints@warwick.ac.uk

Appeals
Email: aoexams@warwick.ac.uk
Phone: 024 7652 3633

Volunteering

Email: volunteers@warwick.ac.uk
Phone: 024 7657 2763

Wellbeing

Email: studentsupport@warwick.ac.uk
Phone: 024 7657 5570


Accommodation

Most students choose to live in either university-managed accommodation or in private student accommodation. However, some students already live close to the university and can commute from their family home.

The University of Warwick has a range of university-managed accommodations available for its students, all of which is self-catered with Wi-Fi, 24/7 security, cleaning services. The accommodation available ranges in price, contract length and location. To make sure you find the best accommodation for you it is important to compare all of the university-accommodation before making any decisions.

To get in touch with the accommodation team you can email them at accommodation@warwick.ac.uk or call them on 024 7652 3772.


Childcare

The University of Warwick has a nursery which provides childcare for university staff and students, for their children between the aged of 3 months to 5 years old. Fee’s vary on the child age and whether you want morning, afternoon, or full-day sessions.

For a child aged 0-3, it costs £60.90 for a full day, £31.95 for a morning session, and £28.95 for an afternoon session. For a child aged 3 and over it costs £59.80 for a full-day session, £31.40 for a morning session, and £28.40 for an afternoon session. The university also administers two hardship funds, to help students deal with costs, such as Nursery fees.

To get in touch with the nursery you can email them at nurseryenquiries@warwick.ac.uk or call them on 024 7652 3389.


Disability and Dyslexia

If you have a disability of any kind it is important to let The University of Warwick know, as they may be able to make reasonable adjustments to your course and examinations to make sure you are not at a disadvantage. However, students with a disability will need to provide supporting evidence of their disability, such as a full diagnostic report or a medical letter.

The disability team is also able to help students apply for the disabled student’s allowance which students can use to pay for specialist equipment and software, and any other costs they may incur because of their disability.

To get in touch with the disability team you can email them at disability@warwick.ac.uk.


Faith & Spirituality

There is a multi-faith chaplaincy for the university community, where all university students and staff can go regardless of their faith. There are dozens of different chaplains at the chaplaincy, including for the Catholic, Muslim, Free church, and Anglican communities. All of the chaplains work together under the universities multi-faith guidelines and share a common goal of supporting students, offering advice, and creating a safe space.

To get in touch with the multi-faith chaplaincy at The University of Warwick you can call them on 02476 523 519 or email them at chaplaincy@warwick.ac.uk.


Fees and Finance

When you start at The University of Warwick it is more likely than not you will have some financial concerns, as all of a sudden you are expected to pay tuition fees and your rent, as well as all your other general day to day costs. This can quickly become overwhelming, which is why most students apply for a student loan to cover their tuition fee’s, and some students also apply for a maintenance loan which can help them pay for their accommodation rent and living costs.

If you find yourself needing a bit of financial advice you can contact the student finance team at The University of Warwick by emailing studentfunding@warwick.ac.uk or calling them on 024 7615 0096.


Health

The University of Warwick has its own Health Centre on campus to look after their students and staff. It is important to register with the practice when you start your time at university rather than waiting until you are sick. You can register with the practice online to save you having to go in person. The Health Centre offers a range of services including counselling and advice on medical issues, Cervical Smears, Sexual Health tests and screenings, reviews of patients with chronic diseases (such as asthma, diabetes, etc.) as well as treatment of acute and chronic illness.

If you need to contact the health centre you can call them at 024 777 10998.


International Students

The University of Warwick has been ranked in the worlds top 20 most international universities and has also been ranked 7th in the UK so it’s no wonder so many students from all over the world choose to study here.

There is also an international students association at the university for international students to meet each other and get used to life in Warwick.

To get in touch with the international team at The University of Warwick you can email them at global.reception@warwick.ac.uk or call them on 024 7652 3706.


Student complaints and academic appeals

If you find yourself wanting to make a complaint about The University of Warwick you can make a complaint to their complaints team. This could be a complaint about your course, the facilities, your accommodation, another student or even a member of staff.

To get in touch with the complaints team you can email them at complaints@warwick.ac.uk.

At The University of Warwick first year and intermediate year, students only have the right to appeal against a decision that they are required to withdraw fro their course of study, but only if they have relevant evidence that the board of examiners did not have when it made their decision. Final year students may want to appeal against their degree class, and to do so they must complete and submit the necessary form.

To get in touch with the academic appeals team you can call them on 024 7652 3633 or email them at aoexams@warwick.ac.uk.


Volunteering

There are so many different ways to volunteer at The University of Warwick, so finding the right opportunity for you can seem tricky. There are plenty of projects available for you to join, whether you want to help the environment, children, the elderly or maybe a local charity. During the university’s welcome week, the volunteering team also hosts a volunteering fair, which will be virtual this year, so you can scroll through all the opportunities from the comfort of your bed.

If you want to know more about the volunteering opportunities at The University of Warwick you can get in touch with the team by emailing volunteers@warwick.ac.uk or by calling them on 024 7657 2763.


Wellbeing

Although studying may seem like the most important thing in the entire world, it is also really important for students to look after their own wellbeing. This includes their physical and mental health, as well as remembering to eat healthily and have a social life. The University of Warwick has a Wellbeing service which offers guidance and self-help resources for students, as well as appointments for students to book if they need someone to talk too.

To get in touch with the wellbeing team at The University of Warwick you can email them at studentsupport@warwick.ac.uk or call them on 024 7657 5570.

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