If you’re an MMU student in need of help, here are all the Manchester Metropolitan University services and support available to you. From financial advice to helping you with your academic studies, it’s time to get all of your questions answered and get ready for a year at university. Below, you’ll find a comprehensive list of contact details and further information at the bottom of this page.

Manchester Metropolitan University Services and Support Contact Details

For Help:

Accommodation

Email: accommodation@mmu.ac.uk
Phone: 0161 247 2958

Childcare

Email: s.u.advice@mmu.ac.uk
Phone: 0161 247 6533

Disability & Dyslexia

Email: disability.service@mmu.ac.uk
Phone: 0161 247 3491

Faith & Spirituality

Email (female Chaplain): u.issa@mmu.ac.uk
Email (male Chaplain): mohammed.ullah@mmu.ac.uk
Phone: 07717 483454

Fees & Finance

Email: Available via the Digital Student Hub (my claims -> my enquiries)
Phone: 0161 247 1045

Health

Email: sportclubs@mmu.ac.uk
Phone: 0161 247 6541

International Students

Email: international@mmu.ac.uk
Phone: 0161 247 1022

Student Complaints & Appeals

Email: complaintsappeals@mmu.ac.uk
Phone: 0161 247 1000

Volunteering

Email: theunion@mmu.ac.uk
Phone: 0161 247 1162

Wellbeing

Email: counselling@mmu.ac.uk
Phone: 0161 247 3493

More Details

Accommodation

For more help with finding accommodation in Manchester or getting help for your current accommodation, you can follow this link. You can visit the FAQ page on their website if you can’t find what you’re looking for at first, so you can get all the information you need. Why not look at our list of the best student accommodation in Manchester if you’re looking for somewhere to stay?

To access the accommodation office in person: Student Living Accommodation Office, c/o Cambridge Hall reception, 41 Cavendish Street, M16 6TT

Childcare

To view the full Students with Children Handbook, click here. If you’re a student in Manchester with a child to look after, there are plenty of support systems for you, but unfortunately, no childcare service has specifically partnered with the MMU. However, there is help via Manchester City Council (they can give you additional support for child benefits and more here).

Disability & Dyslexia

MMU can give you support for many disabilities, seen and unseen, ranging from dyslexia to epilepsy and more. The reception for the disability office is in Pod 1.01D on the first floor of the Business School. You can find course-specific disability coordinators here.

Faith & Spirituality

As well as contacting MMU’s Chaplaincy team, you can get support from St Peter’s House on Oxford Road. They are a non-profit organisation with weekly food handouts in their student help scheme, “the Well”. You can refer yourself or get a referral via the university by emailing studentsupport@mmu.ac.uk.

Fees & Finance

If you’re struggling to make ends meet, you can get in touch with St Peter’s House on Oxford Road to get a week’s worth of food with recipe cards and easy-to-make meals. You can contact them via email (www.stpeters.org.uk) or phone (0161 275 2894) anytime Monday-Friday. As well, there are support funds available which you’ll find through the Digital Student Hub if you are eligible.

Health

While at University, it’s easy to forget to eat healthily and exercise when you spend most weekends drinking and eating instant ramen. But, it’s always important to prioritise your physical health, as that can have massive effects on your mental health as well. Keep in mind that there are ways to get involved in sports clubs at university to keep fit, and you can find many cheap and healthy recipes on the NHS website.

International Students

Find Country Specific contact details by following this link.

You can find more ways to get in contact with the international office for specific enquiries by clicking here. These are good ways to find out how much you’ll have to pay in tuition fees as an international student, as well as what help is available to you. What’s most important is that you’re ready with your visa beforehand so that your journey through university can be as smooth-sailing as possible.

Student Complaints & Appeals

To visit the Student Hub and make an enquiry in person, there are two situated in the Business School and Brooks buildings, which are open from 8:30 am to 6:30 pm, Monday to Friday. Speak up if you’re not happy with something so that you can make MMU a better university for everyone. Student voices are important, so get your voice heard! However, it’s necessary to be respectful when getting your point across, and remember that the staff you talk to about these problems are people, too.

Complaints

To read the full complaints procedure handbook, click here.

Appeals

To read the full appeal procedure handbook, click here.

Volunteering

You can find volunteering opportunities provided by MMU here if you have the extra time. Volunteering is a great way to improve your employability and experience while giving back to your community at the same time. For example, you could clean up the local parks or mentor children, depending on your preferences. So, if you have a spare weekend, why not spend it helping others?

Wellbeing

Well-being is important in both the physical and mental sense, so make sure you look after yourself. Above all, prioritise your mental health when times get tough. Although university life can be stressful, it’s important to remember that there’s always help if you need it. The best place to look is here on the MMU student wellbeing page where you can find self-help services, counselling, and more.

In conclusion, you can find more Manchester Metropolitan University services and support details on the contacts section of the official MMU webpage, so get scrolling. We hope your year at MMU goes well and always remember to reach out for support if you’re struggling.