One of the most exciting times for any student is starting university, as they get to live somewhere new and make new friends, all whilst studying on the course that will get them to their future career. But there is a lot to think about during university, including tuition fees, accommodation, registering with the student health centre, and so much more. So to help you stay on top of everything here are all the people you may need to contact for support during your time at The University of Liverpool…
For Help
Accommodation
Email: accommodation@liverpool.ac.uk
Phone: 0151 795 0319
Childcare
Email: children@liv.ac.uk
Phone: 0151 794 1450
Disability & Dyslexia
Email: Disteam@liverpool.ac.uk
Phone: 0151 795 1000
Faith & Spirituality
Anglican Chaplain
Email: hannah.padfield@liverpool.anglican.org
Phone: 07977520227
Catholic Chaplain
Email: NeilHRitchie@hotmail.com
Phone: 0151 709 3858
Jewish Associate Chaplain
Email: rabbinatan@mychaplaincy.co.uk
Phone: 07541 368 656
Muslim Adviser
Email: zaneabdo@liverpool.ac.uk
Fees & Finance
Email: advice@liverpool.ac.uk
Phone: 0151 795 1000
Health
Phone: 0151 285 4578
International Students
Email: iagteam@liverpool.ac.uk
Phone: 0151 795 1000
Student complaints & Academic appeals
Email: appeals@liverpool.ac.uk
Volunteering
Email: caroline.mitchell@liverpool.ac.uk
Phone: 0151 795 5575
Wellbeing
Email: counserv@liverpool.ac.uk
Phone: 0151 795 1000
Accommodation
Choosing where you are going to be living during your time at university is really important, as you are essentially choosing your home away from home. Most students choose to live in university-managed accommodation or private student accommodation, or some already live near campus and can commute.
The University of Liverpool has over 4,500 rooms for their students, all of which range in price, contract length, and whether they are catered or self-catered.
To get in touch with the accommodation team you can email them at accommodation@liverpool.ac.uk or call them on 0151 795 0319.
Childcare
It’s important for students to be able to focus on their studies and not worry about childcare, which is why The University of Liverpool has a purpose-built Children’s Centre. The centre can look after 100 children up to 5 years old, and they also have an outdoor area for the children to explore. The nursery also has excellent security, with CCTV monitoring and an intercom system, so your kids will be in good hands.
To get in touch with the centre you can call them on 0151 794 1450 or email them at children@liv.ac.uk.
Disability and Dyslexia
At The University of Liverpool, the disability team are available to provide students with support, whether it be specialist study support or their mental health advisory service.
Students can also apply for the disabled student’s allowance, which is a non-means-tested allowance to help students with disabilities with additional costs they have to face due to their disability, such as specialist equipment, general expenses or extra travel costs.
To get in touch with the disability team you can email them at Disteam@liverpool.ac.uk or call them on 0151 795 1000.
Faith & Spirituality
The University of Liverpool has multi-faith facilities available for their students, regardless of their faith. The university also has chaplains representing the Anglican, Catholic, Jewish, Methodist, and Muslim communities. There is also a Muslim prayer room, multi-faith room, and catholic chaplaincy facilities available.
To get in touch with the Anglican Chaplain, Hannah Padfield, you can call her on 07977520227 or email her at hannah.padfield@liverpool.anglican.org.
To get in touch with the Catholic Chaplain, Farther Neil Ritchie, you can call him on 0151 709 3858 or email him at NeilHRitchie@hotmail.com.
To get in touch with the Jewish Associate Chaplain, Rabbi Natan Fagleman, you can call him on 07541 368 656 or email him at rabbinatan@mychaplaincy.co.uk.
To get in touch with the Muslim Adviser, Zane Abdo, you can email him at zaneabdo@liverpool.ac.uk.
Fees and Finance
Students have a lot of financial responsibility and need to stay on top of their finances. Most students apply for a student loan before they start university to cover their tuition fees, and some also apply for a maintenance loan to cover their living costs and accommodation rent.
The Money Advice and Guidance team at The University of Liverpool, are available to help students manage their finances and give them advice on budgeting. The university also has a hardship fund available to help students who are experiencing financial difficulties.
To get in touch with the Money advice team you can email them at advice@liverpool.ac.uk or call them on 0151 795 1000.
Health
When you start university it is really important to register with a new doctor straight away. The Student Health Centre is on the University of Liverpool campus and is run by Brownlow Health. The centre is open every weekday and you can register with them online. There is also a sports injury clinic in the health centre, to help sports club members who have suffered/suffering an injury.
To get in touch with the student health service you can call them on 0151 285 4578.
International Students
Every year The University of Liverpool welcomes thousands of international students, all of who are supported by the international student team who offer advice and support. This could be on issues such as applying for visas, organising funding, or finding somewhere to live in Liverpool.
To get in touch with the international team you can call them on 0151 795 1000 or email them at iagteam@liverpool.ac.uk.
Student complaints and academic appeals
During your time at university, you may wish to make a complaint at some point for whatever reason, such as about a university facility, a course, accommodation, a member of staff or even another student. The University of Liverpool takes complaints very seriously, and they have a complaints policy and procedure in place to make sure complaints are dealt with seriously.
Students may also wish to make an academic appeal against a grade or mark they received, this is a formal request for reconsideration. However, to have an academic appeal you must provide evidence that there was an irregularity in the decision-making process.
To get in touch with the complaints team or the academic appeals team you can email them at appeals@liverpool.ac.uk.
Volunteering
All students should try and make time for volunteering, as nearly all employers value voluntary work. This is because volunteering is a great way to learn new skills, whilst also making new friends and helping a good cause. The University of Liverpool has so many different volunteering opportunities available that there is something for everyone, whether you want to help children, animals, or a charity.
If you want to volunteer you should get in touch with Caroline Mitchell, by emailing her at caroline.mitchell@liverpool.ac.uk or call her on 0151 795 5575.
Wellbeing
The University of Liverpool has a wellbeing service available for all its students, as well as a counselling and mental health service. The goal of the service is to help students with any problems or issues that may negatively be affecting their time at university. They also offer students single session therapy, which is designed to help students presenting concerns in one session. It is also an entry point to their other counselling services if they need additional help.
To get in touch with the wellbeing service you can email them at counserv@liverpool.ac.uk or call them on 0151 795 1000.
