True Student, reviewed properly for 2026/27
A premium provider operating in eight UK locations, with private studios, en-suite shared apartments and extensive social and wellbeing facilities. Bills, Wi-Fi, contents insurance, unlimited printing and a semester clean are included, with no refundable tenancy deposit.
A service-heavy premium option with more included than the room alone
- Best for students who want a modern en-suite room, extensive communal facilities and active events without managing separate utility, Wi-Fi or insurance bills.
- Useful everyday extras. Premium contents insurance, unlimited printing, secure parcels, gym access, bike storage and a free semester clean add practical value.
- Check the live booking terms. Advance rent can differ between the central FAQ and property promotions, while cooling-off, payment dates and replacement-tenant charges are contract-specific.
True Student room types and live pricing for 2026/27
True Student uses live location-level pricing. Weekly rent changes by city, room type, floor, size, tenancy length and offer, so compare the actual floorplan and total contract rather than one national range.
Shared living
Live price varies
True Apartment
- Bathroom: private en-suite
- Kitchen: shared with flatmates
- Best for: social living with privacy
Private
Live price varies
True Studio
- Bathroom: private en-suite
- Kitchen: private kitchenette
- Best for: independent living
More space
Selected locations
Plus, Superior and Sky studios
- Bathroom: private en-suite
- Kitchen: private kitchenette
- Difference: size, floor and views
Accessible
Selected rooms
Accessible studio or apartment
- Access: step-free layouts
- Bathroom: accessible wet room
- Adjustments: available on request
Where does True Student currently operate?
True Student's current website lists eight UK locations. Every card below links to the matching Unifresher city guide.
What is included in True Student rent?
The standard package combines core bills with practical services and extensive shared facilities. Exact spaces and parking options vary by location.
- Utility bills. Heating, water and electricity are included in the weekly rent.
- Wi-Fi and unlimited printing. Wireless speeds are advertised up to 50 Mbps per device, with wired service up to 100 Mbps where available.
- Premium contents insurance. Automatic standard cover is included and can be upgraded through the insurer.
- One semester clean. Residents can request one free clean during each semester, plus end-of-tenancy cleaning.
- 24/7 teams and security. Welcome Hub staff, maintenance support, secure access and CCTV operate around the clock.
- Events, gyms and social spaces. TrueLife activities, study areas, cinemas, gyms and lounges form part of the resident experience.
- Advance rent payment. The central FAQ states £150, while selected live property promotions currently advertise reduced amounts.
- Laundry. Every residence has 24-hour machines, but washing and drying are charged separately.
- Parking. Limited spaces are available at selected locations and normally carry a weekly charge.
- TV licence. Shared-area licences are covered; residents need their own licence for qualifying in-room viewing.
- More frequent cleaning. Additional room cleans can be purchased beyond the included semester clean.
- Early-release fees. An approved tenancy takeover currently carries a £250 administration fee and £100 cleaning fee.
Summer stays, flexible payments and resident support
Several current features make True Student more flexible than a standard fixed academic-year room.
Upfront, instalment and monthly routes
Selected location pages advertise payment plans with up to 12 instalments. An approved guarantor is required when spreading the rent.
Review payment guidance →Fully furnished summer accommodation
Participating properties offer flexible summer stays with bills, TrueLife events and access to resident spaces included.
Explore summer stays →24/7 support and mental-health awareness
On-site teams are available around the clock, with staff trained in first aid and mental-health awareness and a calendar of social and wellbeing activities.
Explore resident support →TrueLife events and shared facilities
Weekly events, fitness classes, workshops, cinema nights, private dining spaces and shared lounges are used to help residents connect.
Discover TrueLife →True Student: frequently asked questions
The booking, payment, room and living details students and parents need before signing.
Costs and payments
How much does True Student cost per week?+
True Student uses live pricing by property, room and contract. Compare the exact room and total tenancy rather than relying on a fixed national range.
What is included in the rent?+
Bills, Wi-Fi, premium contents insurance, unlimited printing, communal facilities, events, 24/7 support and one free semester clean on request are included.
Does True Student charge a deposit?+
No refundable tenancy deposit is charged. An advance rent payment secures the room and is deducted from the first rental instalment.
How much is the advance rent payment?+
The central booking FAQ says £150, while some current property promotions advertise a reduced £1 amount. Use the figure shown during your own booking.
Do I need a guarantor?+
Yes, when paying in instalments. True Student accepts UK and international guarantors, subject to onboarding and document checks.
Can I pay monthly?+
Selected location pages advertise upfront, instalment and monthly routes with up to 12 payments. An approved guarantor is required.
Is contents insurance included?+
Yes. Premium contents insurance is included automatically and can be upgraded through the insurer.
Bookings and cancellations
How long is the cooling-off period?+
The 2026/27 FAQ gives five days for bookings made up to 31 July 2026. Taking occupation ends the cooling-off period. Confirm the rule in your exact tenancy.
What is the True Booking Guarantee?+
Eligible residents may cancel if they miss the grades for their selected university, have a visa refused or move to a university city where True Student does not operate. Evidence and terms apply.
Can I leave before the tenancy ends?+
Outside an eligible release, you normally need an approved replacement tenant. Current takeover fees are £250 administration and £100 cleaning.
Does True Student offer short stays?+
Short academic and summer stays may be available. Standard contracts are commonly 44 or 51 weeks, with occasional alternatives.
Rooms and living
What room types are available?+
Private studios and en-suite bedrooms in shared apartments, plus accessible rooms at selected buildings.
Can I choose my room?+
At selected locations, live booking lets you choose the floor, room number and available size.
Can two students share a room?+
Dual occupancy must be approved before check-in. Both occupants normally need to be full-time students for the complete tenancy.
Can I book with friends?+
Yes. Book separately and tell the team that you want rooms close together. Allocation remains subject to availability.
Can guests stay overnight?+
Yes. Guests must sign in and should stay no longer than two consecutive nights per week unless the General Manager agrees otherwise.
Are pets allowed?+
No. Contact the property before booking if you require an assistance animal or another reasonable adjustment.
How old do residents need to be?+
Residents must be full-time students and at least 18 years old on the check-in date.
Is room cleaning included?+
One free semester clean is available on request. More frequent cleaning can be purchased.
Provider and portfolio
Who is True Student?+
True Student is a premium UK student accommodation operator offering studios, shared apartments and extensive social and wellbeing facilities.
Where does True Student operate?+
Birmingham, Glasgow, Leicester, Liverpool, Manchester and Salford, Nottingham, Sheffield and Swansea.
Does True Student accept under-18 residents?+
No. Residents must be at least 18 when they check in.
Safety and support
How safe is True Student for a first year?+
Properties use electronic entry, intercoms, CCTV and 24/7 staff or security. Exact property layouts and systems vary.
What wellbeing support is available?+
On-site teams are trained in first aid and mental-health awareness, with social events, fitness activities and support available throughout the tenancy.
Can parents contact the property?+
Yes. Parents can contact the General Manager or property team, although privacy rules may limit information about an adult resident without consent.
Is my child's property insured?+
Premium contents insurance is included. Residents should review the limits and arrange upgrades for higher-value belongings if needed.
What happens if my child needs to leave early?+
Outside an eligible release, an approved replacement tenant is normally required. The current takeover charges are £250 administration and £100 cleaning.
Are rooms cleaned during the year?+
Residents can request one free semester clean. Additional cleans are available as paid upgrades.
Compare True Student rooms for 2026/27
Check the exact location, room, tenancy, advance rent amount, guarantor route and total live price before signing.
Other student accommodation providers
Compare True Student's premium all-inclusive offer with larger national providers and other service-led operators.
